Terms and conditions

Quadriga Media Berlin GmbH organizes the non-academic events of the Quadriga Group. Quadriga includes Quadriga Media Berlin GmbH and Quadriga Hochschule Berlin GmbH as well as the brand depak - Deutsche Presseakademie.

General Terms and Conditions for Events of Quadriga Media Berlin GmbH

Participation in events organized by Quadriga Media Berlin GmbH is subject to the following General Terms and Conditions in addition to the special terms and conditions of the respective offer. These are recognized with the registration.

1. scope of application / general

The following General Terms and Conditions apply between Quadriga Media Berlin GmbH (hereinafter referred to as Quadriga) and the contractual partner (hereinafter also referred to as the customer) for participation in cultural and sporting events (hereinafter referred to as events). The version of the General Terms and Conditions valid at the time of registration for an event is decisive in each case, in addition to the respective service description of the event, which takes precedence in case of doubt.

Quadriga does not recognize deviating terms and conditions of the customer unless Quadriga confirms this in writing. In the event of conflicting terms and conditions, Quadriga's silence cannot be construed as Quadriga's consent to the customer's deviating terms and conditions.

 

2. registration/conclusion of contract/contractual partner

The customer's contractual partner is: Quadriga Media Berlin GmbH, represented by the managing directors: Rudolf Hetzel and Torben Werner, Werderscher Markt 13, 10117 Berlin
Register court: Charlottenburg Local Court
Register number: HRB 93290
Sales tax identification number according to § 27 a sales tax law: DE235874395

Registration for events must be made in text form using the relevant registration form (by e-mail or post) or online and must be received by Quadriga within the period specified in the offer, if applicable. Registrations are considered a binding contractual offer upon receipt by Quadriga. The receipt of an online registration is confirmed by an automated e-mail immediately after sending and does not yet constitute acceptance of the contract. The contract is concluded when the booking confirmation is sent and received by the customer by e-mail or post. Quadriga's contractual partner is the participant in the event. If the registration of the participant is made by a third party and this third party is also named as the invoice recipient, the registering third party is deemed to be the contractual partner. If a discount is claimed on the occasion of a registration, for example by purchasing a membership with a third party, the respective conditions of the third party apply. If these are not fulfilled, there is no claim against Quadriga, not even for the granting of a discount.

The subsequent granting of a discount is generally not possible if the order was placed before or after a promotional period. Price changes and special offers do not justify a refund of price differences. The price offered on the website at the time of booking shall apply.

Registrations will be considered in the order in which they are received. If there are specific selection criteria or admission requirements for attending the desired event, these remain unaffected.

 

3. terms of payment

Registration for participation in a Quadriga event obliges the participant to pay the prices stated in the respective special conditions for an event. All prices quoted are subject to VAT at the statutory rate. Quadriga generally invoices the contractually agreed participation fees directly after conclusion of the contract. Unless otherwise stated, the contractual partner in accordance with section 2 must pay these fees within 14 days of receipt of the invoice, or by the start of the event in the case of later registration, stating the invoice number. The obligation to pay shall apply irrespective of third-party benefits (e.g. reimbursement by the employer). Courses with a duration of more than 6 months are excluded. In this case, payment in installments can be arranged by separate agreement.

 

4 Cancellations, withdrawal and termination, rebooking

If the contractual partner is a consumer within the meaning of § 13 BGB, he is entitled to the right of withdrawal listed in the appendix to these GTC. In this case, the following provisions shall only apply after expiry of the withdrawal period.

For all Quadriga events, the provision of a replacement participant is always possible free of charge.

Unless otherwise stipulated in the special terms and conditions for the respective offer, a cancellation is free of charge if unforeseeable, serious reasons justify it and make participation unreasonable. This applies in particular in the following cases:

  • The participant leaves the company as a result of termination by the employer.
  • Damage to the participant's property as a result of fire, natural hazard, accident involving the participant's means of transportation on the day of the event or intentional criminal act by a third party, provided that the damage is significant in relation to the economic situation and assets of the injured party or provided that his presence is necessary to assess the damage;
  • Death, serious accidental injury or unexpected serious illness of the participant, his/her spouse, partner or children.

It is pointed out that the participant must provide Quadriga with suitable evidence of the existence of a serious cause in fulfillment of his obligations. This is required:

  • in the event of a serious accidental injury or unexpected serious illness, a medical certificate stating the reasons. A simple sickness certificate is therefore generally not sufficient;
  • in the case of damage to property, proof of the criminal complaint or confirmation of insurance as well as an affirmation in lieu of an oath regarding the extent of the damage or the need to be present;
  • the letter of termination if you lose your job;
  • in the event of death, appropriate proof.

 

Unless otherwise specified in the respective offer, the following special cancellation and termination conditions apply to the following events:

 

4.1 Quadriga Events: Cancellation, termination, rebooking, system requirements

Cancellation of a confirmed registration for a Quadriga event must be made in writing.

If a confirmed registration is canceled, the following cancellation fees will be charged if no substitute participant is provided for the event in question:

  • Cancellation up to 89 calendar days before the start of the event: no costs
  • Cancellation up to 59 calendar days before the start of the event: 50 percent of the event price
  • Cancellation less than 59 calendar days before the start of the event: full event price.

Rebookings to alternative Quadriga events can be made against payment or reimbursement of the price difference and a processing fee of € 250.00 plus VAT per rebooking. If participation in an alternative event is canceled after a rebooking to an alternative event has already been made, the full event price is due as a cancellation fee.

The events offered by Quadriga can also take place digitally. Participants are responsible for ensuring that the systems they use meet the minimum requirements for the use of online services.

The minimum technical requirements are

  • Google Chrome browser in the latest version
  • A DSL Internet connection (broadband), speed from 2Mbps high for download and upload
  • no UMTS connection, no tunneled/VPN connections
  • Other video conferencing systems should be switched off during use
  • Firewall switched off
  • Activation of cookies from third parties

Quadriga has its technical systems for service provision regularly maintained and checked. It is not liable for any transmission failures at the customer.

The data provided when registering for a conference is used for the purpose of participation and is processed in accordance with the Privacy policy of the congress organizer Quadriga Media Berlin GmbH and also passed on to third parties.

 

5 Cancellation of events / rejection of participants / changes

Quadriga reserves the right to postpone or cancel events in terms of location and / or time or to substitute other speakers. This applies in particular if the number of participants does not cover the costs, if speakers are unable to attend at short notice, in cases of force majeure or other objectively justified reasons for which Quadriga is not directly responsible.

Quadriga is subject to the legal requirements relating to the Covid-19 pandemic. Should it not be possible to allow certain groups of people to participate in our events due to these laws or regulations, this is not considered an occasion that allows a free cancellation. The nomination of a substitute participant who meets all the requirements for participation is possible free of charge. This applies to all Quadriga events.

Quadriga reserves the right to change the course of the event. This does not entitle the participant to withdraw from the contract or to reduce the participation fees. The right to terminate the contract for good cause remains unaffected.

Quadriga is not obliged to reimburse travel and accommodation costs, loss of working hours or other damages in these cases and in other cases only if there is gross negligence. If the participant cannot reasonably be expected to reschedule, he/she is entitled to cancel his/her booking immediately and free of charge. Quadriga recommends that the participant take out travel cancellation insurance if necessary.

Quadriga reserves the right to refuse participation to participants without giving reasons. Cancellation by Quadriga is always made in writing, by e-mail.

 

6. value vouchers

If a voucher is issued by Quadriga, it is valid for 24 months from the date of issue.

 

7. liability

Quadriga shall not be liable for damages suffered by participants, unless these are due to intentional or grossly negligent behavior on the part of a legal representative of Quadriga or one of its vicarious agents. Liability for damage to life, limb and health remains unaffected.

 

8. copyright / rights of use

All materials, software used and other contents of Quadriga events are protected by copyright. All content and materials offered may only be used by the registered participants for their own purposes. Any distribution of content and teaching materials, their unauthorized download or the filming of the events is not permitted without written permission, regardless of the purpose.

 

9 List of participants and data protection

By participating in an event, personal data is collected and processed. In order to give participants the opportunity to network, the necessary contact details are bundled in a list of participants and made accessible to other participants. If the participants do not make an individual change to their data for this list or exercise their right to object to their details being named on the list by the time the list of participants is created at the latest, Quadriga may use the data from the customer's registration to create the list. Participants are not permitted to use the data of other participants in an unlawful manner, in particular for advertising purposes. Participants have the option of providing their LinkedIn profile link when registering for the event so that it can be printed as a QR code on the name badge.

Quadriga and its affiliated companies (Quadriga Hochschule Berlin GmbH) process the data in compliance with the statutory provisions. The data protection information can be viewed at the following link: https://www.quadriga.eu/de/datenschutz/

Customer data is collected, stored and processed for the organization and follow-up of the event. This is done for the purposes of processing the registration for an event, its implementation and invoicing. Unless otherwise stated, this data includes Name of the contractual partner or the participant, the name of the company, the postal address of the company and/or the participant, telephone numbers, the link to the LinkedIn profile (optional), the e-mail address, the IP address and the time of an online registration in order to be able to prove a registration by the participant or contractual partner in the event of a dispute, as well as payment information, such as account and credit card details, for the purposes of payment processing and combating abuse.

The participant also agrees that this data may be collected, processed and stored by Quadriga for the purpose of organizing training or further education.

The participant further agrees that his/her data may be viewed by professors and lecturers/speakers for the purpose of lesson planning and by any mentors for the purpose of supervision, or may be transmitted to them.

The participant consents to being contacted by Quadriga and its affiliated company Quadriga Hochschule Berlin (see appendix for addresses) using the contact details provided and to the data being used to send study documents or information material for other events, educational and product offers, namely for offers:

  • For training, study and university courses;
  • For seminars and e-learning;
  • For conferences, congresses and business festivals;
  • For award announcements and events;
  • For the purchase of books and magazines in both print and digital presentation form;
  • For advertising and sponsoring participations in events, print and digital products;
  • For the use of job portals, developed software solutions, maintenance services for websites;
  • For location rental with additional event services;
  • To participate in evaluations and surveys.

Quadriga assures that the personal data will be treated with care and used solely for the purposes of the order and for information about its own, similar offers and services and those of the aforementioned companies affiliated with Quadriga. The data will not be passed on to third parties.

Participants can also receive a newsletter with further information on the topics of the events and offers of professional qualification and further training from Quadriga and the aforementioned affiliated companies. For the newsletter mailing, Quadriga stores the customer's e-mail address, as well as the first and last name, which Quadriga requires for personal contact. Quadriga and the aforementioned affiliated companies do not collect any other data for sending the newsletter. The data used for sending the newsletter will also not be passed on to third parties.

You can revoke your consent to the storage of your data, e-mail address and name and their use for sending the newsletter or other advertising information at any time without giving reasons. This will not result in any costs or other disadvantages. Please contact the following address, stating your contact details: Quadriga Media Berlin GmbH, Werderscher Markt 13, 10117 Berlin, info@quadriga.eu. Insofar as the revocation of consent also relates to the companies affiliated with Quadriga, Quadriga points out that in these cases it will forward the contact details to the aforementioned affiliated companies for the purpose of executing the revocation.

10. film and image material

For the purposes of documenting events, public reporting and advertising for similar events, Quadriga will make audio and video recordings during the events. Unless the participant expressly objects, recordings of the participant may also be made, processed and distributed.

 

11. evaluation

Quadriga reserves the right to use the information provided by the participant in evaluations for marketing purposes and, with the participant's consent, to publish this information with the participant's name. Consent to this can be revoked at any time. Furthermore, reference is made to the privacy policy, available at https://www.quadriga.eu/de/datenschutz/.

 

12. miscellaneous

The customer is only entitled to offset if and insofar as his counterclaims have been legally established, are undisputed or have been recognized by Quadriga textform. The contractual partner is only entitled to a right of retention insofar as the counterclaim is based on the same contractual relationship.

Collateral agreements must be made in writing to be valid. Should any part of the contract be or become invalid, this shall not affect the validity of the remainder of the contract.

 

13 Applicable law

These GTC shall be governed exclusively by the law of the Federal Republic of Germany. If this law refers to foreign legal systems, such references shall be ineffective. The application of the UN Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded.

 

14. language

Possible translations of these GTC serve only as a reading aid. In the event of disputes or questions of interpretation, only the German version of these GTC shall be used.

 

15 Place of fulfillment and jurisdiction

The place of performance for deliveries and services is Berlin. If the customer is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction shall be Berlin.

Status: 27.09.2024

Appendix: Cancellation policy for consumers, list of contact details of affiliated companies

 

Appendix

Cancellation policy for consumers
The following right of withdrawal applies only to consumers within the meaning of §13 BGB and therefore does not apply to contracts concluded with Quadriga by entrepreneurs within the meaning of §14 BGB in the context of their commercial or independent professional activity.

Cancellation policy
Right of withdrawal for consumers
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the date of conclusion of the contract.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or e-mail). You can use the withdrawal form provided by us below. However, this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notification of withdrawal before the withdrawal period has expired.

The revocation is to be sent to:
Quadriga Media Berlin GmbH
Werderscher Markt 13
10117 Berlin
E-Mail: info@quadriga.eu
Phone: +49 30 84859-0

Consequences of revocation
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (unless you have chosen a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For the repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. Under no circumstances will you be charged any fees for this repayment. We may refuse repayment until we have received any goods that have been sent back or until you have provided proof that you have returned the goods, whichever is the earliest. You must return or hand over the goods to us immediately and in any case within 14 days of receipt of the withdrawal from the contract. The deadline is met if you send the goods before the 14-day period has expired. You shall bear the direct costs of returning the goods.

If you have requested that the services / events should begin during the withdrawal period or if the services / events booked by you begin during the withdrawal period, you must pay us a reasonable proportion of the total amount provided, which corresponds to the proportion of the services that we have provided up to the time of receipt of the withdrawal by us.

Sample withdrawal form for consumers

If you wish to withdraw from the contract, you can fill out this form and send it back to us

Quadriga Media Berlin GmbH
Werderscher Markt 13
10117 Berlin

By e-mail: info@quadriga.eu

I/we (*) hereby revoke the contract concluded by me/us for the provision of the following service/the following goods (*):
Ordered/ received on
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only for notifications on paper)
Place, date

(*) Please delete as applicable

 

List of contact details of the companies affiliated with Quadriga Media Berlin GmbH:

Quadriga University of Applied Sciences Berlin GmbH
Werderscher Markt 13
10117 Berlin
Tel +49 30 44729-400
info@quadriga-hochschule.com